[Assigned] Split: The brands are translated

I appreciate your patience! 🙂

Thank you for the clear explanation and the pictures, Willem.

Since the issue from the previous support ticket has been resolved, the access provided has been automatically deleted.

However, I will try to offer a possible solution. It seems that your Brands became translated (as you mentioned), likely because the Brands taxonomy was set to "Translatable" at that time.

Here are the steps I would suggest:

1. Set the Brands taxonomy to "Translatable" (refer to Screenshot 0020).

2. Go to Products → Brands (see Screenshot 0017).

3. Filter by language and delete the translations of the Brands.

4. Set the Brands taxonomy back to "Not Translatable".

It should be fine now.

Do not forget to make a backup.

Hello Willem,

Sure 🙂

Could you please check if we are facing the same issue as we did with the product categories?

Here’s a clear outline of the steps to follow:

1. Go to WPML → Taxonomy Translation
2. Select "Brands"
3. Ensure that there are no empty fields. If you find any missing translations, please complete them.

Thank you

Also, the URL is mistranslated. If you visit hidden link and select English from the language selector, you will receive a 404 error. The URL hidden link is not found. That should be hidden link;

Please try correcting this by going to WPML → Taxonomy Translation. Apologies for the confusion earlier — what you need to check is whether the Brand taxonomy itself has the correct translation.

I’ve attached a screenshot for your reference.

I am sorry to inform you but the translation is missing. See WPML0026.png. How can I add these translations automatically?

What about translating the Brand terms description? The only way to add them for automatic translation is by attaching them to a product, for example, a test product, and sending the product for automatic translation. WPML will then recognize and allow translation of any terms that haven’t been translated yet.
Please note that this applies only to untranslated terms. (attached the screenshot). Otherwise, you need to copy and paste the translations manually.

You can find more details in this guide (in your case, it applies specifically to product taxonomies):
https://wpml.org/faq/how-to-translate-all-taxonomy-terms-at-once/

Hello Willem,

I apologize for being brief on this matter.

If you select English to check the translation, then the Dutch words are wrong. There is a mixture of English and Dutch. See WPML0028.png. ' Brand' / ' Brands' is English, but ' merk' is Dutch.

By default, the Brands are not translated. You probably got the mixed results for the Brand taxonomy itself, as the default is the Dutch language. However, you can go to WPML → Taxonomy Translation and correct the language for the Brand taxonomy to English (since it was initially registered in English) and then translate it into Dutch.

I also think that you do not have these Singular/Plural labels somewhere on the site's frontends, only to ensure the slug is correct.

I have attached the screenhost.

Thank you for the update, Willem.

You can use the quote tags in the text editor, or you can manually add the text between `< blockquote >` and `< /blockquote >` (without the space after `<`).

How can I set that? I do not understand this part: "I also think that you do not have these Singular/Plural labels visible on the site's front end; this is only to ensure that the slug is correct."

I meant that the Brand/Brands labels are likely not visible on your site.

The slug is still incorrect. It should be 'merk' instead of 'brand.' See WPML0030.png.

I see two options here:

1. Since your Brand/Brands labels are probably not visible on the site, you could do the following:
- Change the language back to Dutch and translate the slug to 'brand'
- Simply copy the Brand/Brands labels to English.

2. If you want to keep it in English:
- Go to WPML → String Translation and delete 'Brand' from the WPML → String Translation.
- Visit WPML → Taxonomy Translation to see how it was registered again.

I hope this helps!