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This topic contains 10 risposte, has 3 voci.

Last updated by Andrés 2 mesi, 1 settimana fa.

Assigned support staff: Andrés.

Autore Post
August 1, 2019 at 4:01 pm

federicoB-38

il sistema scrive questo messaggio:
There is a problem with the String Translation table in your site. This problem is not causing a problem running the site right now, but can become a critical issue in the future. WPML support team knows how to fix it. Please add a message in the relevant support thread and we'll fix it for you.

cosa devo fare?
grazie
laura MAngiavacchi

August 2, 2019 at 6:25 am #4327169

Bruno Kos
Supporter

Languages: Inglese (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Thank you for contacting WPML support!

Can you please try the Workaround from this url:
https://wpml.org/errata/missing-_icl_strings-_icl_string_translations-data-tables/

Let me know if the issue is still there!

Regards,
Bruno Kos

August 2, 2019 at 8:41 am #4328223

federicoB-38

Buongiorno,
ho fatto la procedura, ma il messaggio è sempre presente nel sistema.
come posso risolvere?
Laura

August 2, 2019 at 9:49 am #4328697

Bruno Kos
Supporter

Languages: Inglese (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Can you tell me if you can grant us access to your database, through hosting access or perhaps cPanel or similar? We will need to check and possibly patch your database directly.

I have marked your next reply private so you can safely add this information.

Regards,
Bruno Kos

August 2, 2019 at 10:04 am
August 2, 2019 at 10:15 am #4328863

Bruno Kos
Supporter

Languages: Inglese (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

Yes, that's it, I sent these credentials to the person who is in charge of patching databases, we will get back to you!

Regards,
Bruno Kos

August 2, 2019 at 10:18 am #4328881

federicoB-38

grazie!

August 2, 2019 at 1:20 pm #4330227

Bruno Kos
Supporter

Languages: Inglese (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hi,

We have patched your site, all is working properly now.

Regards,
Bruno Kos

August 2, 2019 at 2:02 pm #4330705

federicoB-38

ciao,
adesso ho questo alert:
Some taxonomies in your site are forced to be untranslatable. This is causing a problem when you're trying to run a multilingual WooCommerce site.

A plugin or the theme are probably doing this.

What you can do:

1. Temporarily disable plugins and see if this message disappears.

2. Temporarily switch the theme and see if this message disappears.

It's best to contact WPML support, tell that you're getting this message and offer to send a Duplicator copy of the site. We will work with the theme/plugin author and fix the problem for good. In the meanwhile, we'll give you a temporary solution, so you're not stuck.

cosa devo fare?
grazie
laura

August 5, 2019 at 7:09 am #4338389

Andrés
Supporter

Languages: Inglese (English ) Spagnolo (Español ) Francese (Français )

Timezone: Europe/Paris (GMT+02:00)

Hello Laura,

I'm glad to know that your issue has been solved, however, could you please open a ticket in our Italian forum for this new situation? In that way we will help you better.

Thank you for your understanding.

August 5, 2019 at 7:45 am #4338757
federicoB-38

good morning,
I haven't solved the problem, now I have a new alert telling you to contact WPML support, what should I do?
"Some taxonomies in your site are forced to be untranslatable. This is a problem when you're trying to run a multilingual site."

A plugin or the theme are probably doing this.

What you can do:

1. Temporarily disable plugins and see if this message disappears.

2. Temporarily switch the theme and see if this message disappears.

It's best to contact WPML support, tell me you're getting this message and offer to send a Duplicator copy of the site. We will work with the theme / plugin author and fix the problem for good. In the meanwhile, we'll give you a temporary solution, so you're not stuck. "

I nuovi thread creati da Andrés e collegati a questo sono elencati di seguito:

https://wpml.org/it/forums/topic/split-there-is-a-problem-with-the-string-translation-table-in-your-site/

August 5, 2019 at 8:34 am #4339009

Andrés
Supporter

Languages: Inglese (English ) Spagnolo (Español ) Francese (Français )

Timezone: Europe/Paris (GMT+02:00)

No worries, I have created a new ticket for you as it is a different issue.
Could you continue here?
https://wpml.org/it/forums/topic/split-there-is-a-problem-with-the-string-translation-table-in-your-site/#post-4339005