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This thread is resolved. Here is a description of the problem and solution.

Problem: I can't translate some texts present in elements created with visual composer on the home page, these are the 4 info boxes, the strings are not detected.

Solution: Solution here: https://wpml.org/it/forums/topic/traduzione-di-elementi-di-visual-composer/#post-4044367

This topic contains 7 risposte, has 2 voci.

Last updated by Noman 4 mesi fa.

Assigned support staff: Noman.

Autore Post
June 17, 2019 at 1:51 pm #4035801

francescoP-43

Non riesco a tradurre alcuni testi presenti in elementi creati con visual composer nella home page, si tratta delle 4 info box, le stringhe non vengono rilevate. L'autore del template in uso sostiene che è compatibile con wpml al 100% ma a quanto pare non è così...

June 17, 2019 at 2:40 pm #4036261

Noman
Supporter

Languages: Inglese (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Thank you for contacting WPML Support. I am going to answer this in English, I hope that is ok, if you still need help in Italian please let me know.

- Here are WPBakery Page Builder modules that are supported by WPML and will automatically be displayed on the Translator Editor page:
https://wpml.org/documentation/plugins-compatibility/how-to-build-multilingual-sites-with-wpbakery-page-builder-and-wpml/#supported-modules

- And here is a guide on how to make custom VC element WPML translation editor compatible:
https://wpml.org/documentation/support/wpml-integration-with-page-builders-that-use-shortcodes/
https://wpml.org/documentation/support/language-configuration-files/

- You can add XML code in WPML >> Settings >> Custom XML Configuration section
- Then you need to make a small change in the original page, for example, a space in your title.
- Edit the translation again

Please let me know if this resolves your issue or you need further assistance with this issue.

Thank you

June 17, 2019 at 5:41 pm #4037563

francescoP-43

I have seen that there is no "info box" in the list of all WPBakery Page Builder modules currently translatable. And even looking at the links you wrote to me, I don't know how to solve the problem.

June 18, 2019 at 5:39 am #4040481

Noman
Supporter

Languages: Inglese (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

To further debug this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private which means only you and I have access to it.

=== Please backup your database and website ===

✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.

Thank you

June 18, 2019 at 2:15 pm #4044367

Noman
Supporter

Languages: Inglese (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

I have fixed this issue by adding the following XML code:

 <shortcode>
            <tag>stm_info_box</tag>
            <attributes>
                <attribute>title</attribute>
            </attributes>
        </shortcode>

In WPML >> Settings >> Custom XML Configuration section and now info box is available in translation editor for translation. You can add translation from here:
hidden link

Thank you

June 18, 2019 at 4:52 pm #4045467

francescoP-43

My issue is resolved now. Thank you!

June 18, 2019 at 7:16 pm #4046163
francescoP-43

Sorry, I realized that there is another thing I can't translate. Everything concerning the rooms (descriptions and titles) is not detected. Can I ask you to help me again for this last (I hope) question?

I nuovi thread creati da Noman e collegati a questo sono elencati di seguito:

https://wpml.org/it/forums/topic/everything-concerning-the-rooms-cpt-descriptions-and-titles-is-not-detected/

June 19, 2019 at 5:39 am #4048037

Noman
Supporter

Languages: Inglese (English )

Timezone: Asia/Karachi (GMT+05:00)

Hi,

Glad to see your info box translation issue is resolved. To handle rooms CPT translation issue, I have created a new ticket since this is a separate issue. Here is the link to the new ticket:
https://wpml.org/it/forums/topic/everything-concerning-the-rooms-cpt-descriptions-and-titles-is-not-detected/

You may mark this ticket as resolved and we will continue to work on the new ticket.

Thank you for your cooperation and patience