[Risolto] WPML segnala di non riuscire a tradurre una pagina
Questo è il forum di assistenza tecnica di WPML, il plug-in multilingue di WordPress.
La sua lettura è permessa a tutti, ma la pubblicazione è riservata esclusivamente ai clienti di WPML. Il team di WPML risponde sul forum 6 giorni su 7, 22 ore su 24.
Nessun supporter è disponibile a lavorare oggi sul forum Italian. Sentitevi liberi di creare ticket e li gestiremo il prima possibile quando saremo online. Grazie per la comprensione.
Spiegaci cosa stai tentando di fare.
La pagine erano già tutte tradotte. Adesso dovendo modificare qualcosa ho provato ma appare errore.
Stai seguendo qualche documentazione?
Provate tutte e tre ma ottengo la stessa risposta. Confido in te! Mi hai già risolto altri problemi. Fammi sapere cosa posso fare. Se vuoi puoi accedere al sito. Ti invio le credenziali
Lingue: Inglese (English )Spagnolo (Español )Italiano (Italiano )
Fuso orario: Europe/Rome (GMT+02:00)
Se entri qui vedi che l'errore è "forbidden" quindi hai qualcosa di lato server o qualche configurazione nel sito che proibisce che si carichino le traduzioni e per quello ti da l'errore: link nascosto
questa schermata la trovi su WPML > Assistenza > Editore di traduzione Avanzata > Error Log.
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Ti consiglio di fare queste prove:
- Cambia i permessi dei directory su 755 e dei file su 644 (Se non sai come farlo, chiedi al tuo hosting)
- Chiedi al tuo hosting se per caso hanno qualche firewall e chiedigli di mettere in whitelist tutti i sottodomini di WPML.org
- Chiedi al hosting se hanno procedure che magari restringano REST oppure le chiamate di uscita/entrate
Queste cose non le posso fare io perché si tratta di un sito live ma sospetto che il problema sia uno dei plugin di terze parti di elementor visto che in passato abbiamo visto casi simili e sono quasi sempre i plugin di elementor che causano questi problemi perché non seguono gli standard di programmazione di WordPress, quindi puoi cominciare disattivando questi plugin.
HO fatto tutte le prove. Nessun cambiamento.
Ho ricostruito il sito da un'altra parte importando i template di elementor in un WP nuovo.
Arrivo a tentare la traduzione e ottengo lo stesso errore.
C'è qualcosa che veramente non capisco.
DEBUG:
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Lingue: Inglese (English )Spagnolo (Español )Italiano (Italiano )
Fuso orario: Europe/Rome (GMT+02:00)
In quel sito di prova vedo che la memoria è bassa ma se usi anche i plugin di elementor di terze parti, molto sicuramente sono questi quelli che ti creano problemi.
Puoi darmi accesso a questo sito di prova per vedere se posso fare qualche test, per favore?
Non è possibile, è una copia in locale.
La cosa di cui non mi capacito e per la quale chiedo un aiuto è il fatto che sviluppo almeno 3 siti al mese da 3 anni e non è mai successo. I problemi ho iniziato ad averli da quando ho provato ad usare la licenza WPML da sviluppatore. Non ho modo di dire che quella è la causa ma tutte le altre strade che mi proponi sono state battute.
Una volta in passato ho notato che non dovevo mai chiedere una licenza in locale di WPML e tentare di tradurre prima che il sito fosse online nel sito definitivo.
Farò quindi questa prova ricreando il sito di nuovo e mettendolo online e SOLO DOPO attivando WPML.
Se dovesse funzionare te lo faccio sapere e ti prego di farlo presente a chi di dovere nel vostro team.
Grazie
Lingue: Inglese (English )Spagnolo (Español )Italiano (Italiano )
Fuso orario: Europe/Rome (GMT+02:00)
L'errore riportato sopra dice che mancano file. basterebbe cancellare WPML e installarlo di nuovo usando una copia nuova del plugin per evitare file sovrascritti o persi/corrotti durante migrazioni.
Se puoi evita di caricare i file tramite FTP che a volte si sovrascrivono e quindi finiscono per creare questo errore (E questo applica a qualunque tipo di caricamento via FTP, non solo per WPML).
E si, certo se trovi qualche problema con la licenza dimmelo. mi sembra strano che ti possa succede una cosa del genere per via della licenza ma chissà se non si tratta di un "edge case" scenario.
Allora, ti dico cosa ho fatto tra ieri sera e stamani.
Ho creato il sito da zero, zero. Prima tutto in italiano e poi ho installato WPML quando tutto era pronto. L'installazione è andata bene. Ho tradotto tutte le mie pagine in inglese. Ho modificato la licenza da sviluppo a produzione. Ho esportato il sito totalmente funzionante (che puoi vedere su link nascosto) sul sito ufficiale link nascosto
Lo stesso identico sito qui non permette le traduzioni e dà lo stesso errore. HEEEEElp!
Devo uscirne fuori ti prego!
non era stato fatto, quindi l'ho fatto per te e dopo ho fatto un piccolo aggiornamento alla pagina originale ed ho aperto l'editor di traduzione ma non mi da problemi. ho fatto la prova con la pagina "homepage".
a te anche qui non ti permetteva aprire la homepage nell'editor di traduzione?
Oppure intendevi che serviva nel sito di test ma non in quello originale?
Ho visto cento volte quella pagina e quelle istruzioni che mi dici.
Mi resta molto facile aumentare la Memory size limit ma quando devo cancellare i jobs mi perdo. Se è possibile fammi un o screenshot per capire meglio. In ogni caso terrò questa chat come riferimento per non cadere di nuovo in questo blocco.
Grazie, sei un grande.
