antonio

Problem:
The client was experiencing issues with new page creation; once created, the page was not visible in the all pages list.
Solution:
We resolved the issue by performing the following steps:
- Access the site's Database.
- Open the

simcollina_icl_translations

table and execute the SQL query:

SELECT * FROM `simcollina_icl_translations` WHERE `translation_id` <= 1;

- If an entry with translation_id = '1' is found, decide to either update this entry to a new ID or remove it.
- To update, run the SQL query:

UPDATE `simcollina_icl_translations` SET `translation_id` = [NEW_ID] WHERE `translation_id` = 1;

Replace [NEW_ID] with a non-conflicting value.
- Finally, re-apply the AUTO_INCREMENT Attribute with the SQL query:

ALTER TABLE `simcollina_icl_translations` CHANGE `translation_id` `translation_id` BIGINT(20) NOT NULL AUTO_INCREMENT;

If the solution provided here is not relevant to your case, because it might be outdated or not applicable, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket.