Problem: The client is unable to translate certain elements within their website using WPML. Specifically, they are having issues with translating the 'read more' button and pagination on the search results page, as well as translating and changing URLs in text links within the footer for different languages.
Solution: 1. We recommend using the String Translation plugin to translate the 'read more', 'next', and 'previous' strings that are not visible in the string translations.
2. For translating custom links in the footer, we suggest creating a custom language switcher. You can follow the instructions in our documentation on how to create a custom language switcher: Custom Language Switcher.
Additionally, we provided a screen recording that demonstrates the process of translating links: Screen Recording.
If this solution does not seem relevant to your issue, please do not hesitate to open a new support ticket with us for further assistance: WPML Support Forum.
Problem: The client is experiencing issues with coupon codes in a multilingual WooCommerce store. When duplicating a coupon code created in the main language (English) to other languages (Dutch and German), they receive an error message stating that the coupon code already exists. Additionally, the coupon does not apply correctly to products linked to a translatable brand, resulting in an error message that the coupon is not applicable to the selected products. Solution: We recommend setting both the Brands and Coupons to "Don't translate" in the WPML settings. This adjustment ensures that product translations across different languages will utilize the same brand and coupon codes, thereby avoiding duplication errors and applicability issues. If brands are translated, it will be necessary to create a unique coupon for each language.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
