Problem: The client is unable to find texts to translate WooCommerce Membership messages using WPML String Translation, even after scanning all plugins and themes and enabling the 'Log untranslated strings' option. Solution: We recommended the client to search for the strings in the 'Admin Texts Translation' section as detailed in our documentation on Finding Strings that Don't Appear on the String Translation Page. If the strings still do not appear, we advised scanning the plugin again as per the instructions on Scanning a Theme or Plugin to Update Translations. Additionally, we provided a screen recording to guide the client on how to add strings from the 'Admin Texts Translation' section, accessible via String Translation > Utilities.
If these steps do not resolve the issue, or if the solution becomes outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
