Problem: The client was experiencing an issue where the translation editor would scroll to a random spot after saving, instead of moving to the next string. This problem was accompanied by the appearance of additional strings from Yoast SEO. Solution: The client managed to resolve the issue by turning off Custom Fields Translation for Yoast SEO and enabling the display of system fields in Custom Term Meta Translation. Despite previous attempts, this solution was effective only after the correct settings were applied.
If you're experiencing similar issues, we recommend trying the steps the client took. However, if this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify you have the latest versions of themes and plugins, and consider opening a new support ticket for personalized assistance. For further help, you can contact us directly at WPML support forum.
Problem: You are trying to add/update and save translations in WPML after importing pages using WP Import. Initially, this method worked, but on subsequent attempts, you encounter issues where the updated content does not appear in translations, and the 'Add translation' option reappears instead of updating the existing translation. Solution: We recommend the following steps to address this issue: 1. Go to WPML > Export & Import, choose to export content from your site, and select WP Export as the method. 2. Export your posts, ensuring the export includes both original posts and their translations. 3. Import the same file without deleting any posts or changing post IDs and slugs. 4. Avoid running the final migration step at WPML > Export & Import after re-importing.
Please try these steps and see if the issue persists. This was kind of an edge case that was not replicable on a new WordPress install.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, please open a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, you can contact us through the WPML support forum.
Problem: You are working on a Russian translation for a website using WPML and have encountered an issue where all string translations for Divi footer widgets do not work, except for one. You have tried translating strings that you previously added from "Translate texts in admin screens" but most translations are not effective. Solution: We recommend using the method of "Creating Widgets in Each Language" to ensure all your footer widget strings are translated effectively. This approach involves setting up separate widgets for each language. You can find detailed instructions on how to implement this method on our documentation page: Translating Widgets.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please do not hesitate to open a new support ticket at WPML support forum.
