Problem: If you're experiencing issues with blank fields in the Advanced Translation Editor preventing you from finalizing the translation, we recommend following these steps to resolve the problem.
Solution: 1) Ensure you take a full backup of your site and database before making any changes. 2) Deactivate all plugins except for WPML to check if there is a conflict causing the issue. 3) Delete the existing translation of the problematic page or post. You can find detailed instructions on how to do this at https://wpml.org/faq/how-to-delete-the-translation-of-a-page/. 4) Make changes to the content in the default language, save, and then update the translation. 5) Check if the issue still occurs.
If these steps do not resolve your issue or if they seem outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing issues with the WPML translation editor getting stuck on the loading screen, it might be due to the size of the XLIFF file being too large. In your case, the file is 2.2MB, which exceeds the 1MB limit. Solution: We recommend checking the XLIFF file for any unnecessary data that could be inflating its size, such as Figma/Figmeta data, and removing or extracting this data before translation. If you need to switch from the Advanced Translation Editor (ATE) to the Classic Translation Editor (CTE), here are the steps: 1. Navigate to WPML -> Settings. 2. On the settings page, locate the option for "Editor for new translations" and select "Classic Translation Editor." 3. After setting the editor to CTE, create a new translation job and follow the prompts to create a new translation job for the desired page. For more detailed guidance, you can refer to our documentation on using different translation editors.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
