Problem: You are trying to automatically translate media and display the alt description on a translated image, but the alt text is not translating automatically and only shows in Dutch instead of German. Solution: We recommend enabling the option to "Translate media library texts with posts" in the Media Translation settings under WPML -> Settings. Here are the steps you should follow: 1. Activate the mentioned setting. 2. Open the original page. 3. Make a minor change, such as adding a word. 4. Undo the change and save the page. 5. Open the page in the translation editor and check if the alt description appears. If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: The client was trying to use the 'Translate Everything Automatically' feature in WPML for string translation but encountered an issue where English strings were not being translated automatically on their Dutch website.
Solution: We explained that in 'Translate Everything Automatically' mode, strings that are not in the site's default language will not be automatically translated. Since English is not the default language of the client's site, those strings need to be translated manually. This behavior is expected based on WPML's settings.
Regarding the specific translation issue with the string "Wanneer?", we suggested that it might be related to custom code in the client's Child Theme. We recommended reaching out to the Theme's Author for further assistance if the client wishes to have that text remain untranslated.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.
Problem: The client was using WPML with ACF Flexbuilder and encountered issues when trying to translate pages. Initially, the client had set the ACF fields to "Same fields across languages", but encountered problems translating certain fields like titles. After experimenting with other ACF Group options, the client was unable to translate the page automatically. Solution:
1. Switched the ACF Field group settings from "Same fields across languages" to "Expert".
2. Make sure to enable the WPML Translation Editor from that page and translate it using WPML Advanced Translation Editor and it solves the issue.
Problem: Read More strings are not translated anymore
Solution: It is not a WPML issue. This problem is happening because of a wrong code in the functions.php file of their theme. Correcting it has fixed the issue.
