Problem: You are experiencing issues where after importing a Glossary-CSV into WPML, the terms initially appear but then disappear from the glossary list. Additionally, while some terms are suggested during translation, you are unable to see or edit the glossary list. Solution: We recommend following the steps outlined in the errata page to address the issue of disappearing entries from the glossary list after import. Please visit the following link for detailed instructions: https://wpml.org/errata/entries-are-missing-from-the-glossary-list/
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: The client is trying to translate the homepage of their website, but the translation process is stuck 'In progress'. Additionally, the English version of the homepage results in a 404 error. Solution: If you're experiencing a similar issue where your translation is stuck and the translated page shows a 404 error, we recommend you try the following steps: 1. Clear the Cache in WPML. 2. Remove ghost entries from the translation tables. 3. Fix element_type collation. 4. Fix WPML table collation. 5. Set language information.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: If you're experiencing issues with some text blocks not being translated and not appearing in the translation editor, and you suspect it's due to using a custom Elementor component, we can help. Solution: The widget you're dealing with is a custom one, known as "Dachcom". To enable WPML support for this widget, you need to manually add the necessary configuration. We recommend following the guidelines provided in the WPML documentation on Language Configuration Files.
Additionally, using Elementor, WPML facilitates the generation of the required configuration. You can find detailed, step-by-step instructions on how to register your custom Elementor widgets for translation at Registering Custom Elementor Widgets for Translation.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket or visit our support forum at WPML Support Forum.
