Problem: Your website displays a 404 error when editing events that are not in English. Solution: If you're experiencing this issue, we recommend you try the following steps: 1. Navigate to WPML --> String Translation. 2. Search for 'event' and delete those strings. 3. Go to WPML --> Settings --> Post Type Translation and add the translation for the event slug. 4. Then, navigate to Settings --> Permalinks and click on 'Save'. We have also prepared a video guide to help you through these steps: Video Guide.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum for further assistance.
Problem: After translating a page and selecting the language in the WordPress bar under WPML, you encounter a 500 error and cannot access the language configurations to add, remove, or edit. Solution: To resolve this issue, we recommend enabling debugging to identify the underlying problem. Here are the steps to enable debugging: 1. Open your site's
wp-config.php
file. 2. Locate the line
define('WP_DEBUG', false);
and change it to:
define('WP_DEBUG', true);
3. To log errors to a file, add the following line:
define('WP_DEBUG_LOG', true);
This will save the errors to a debug.log file inside the /wp-content/ directory. For more detailed instructions on debugging WPML, visit https://wpml.org/documentation/support/debugging-wpml/ After enabling debugging, please check the debug.log for errors and share them with us for further assistance.
If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need help, please open a new support ticket at WPML support forum.
Problem: You are trying to add new custom language pairs using country codes instead of language ISO codes in WPML. Solution: Unfortunately, it is not possible to delete pre-configured languages or add a custom language using the same language code. However, you can modify existing languages. Here are the steps you should follow: 1. Activate the language with the desired language code. 2. Update the language name translations, flag, default locale, hreflang, and language mapping. For detailed instructions on how to edit languages in WPML, please visit Editing WPML's Languages Table.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please contact us through the WPML support forum.
