Problem: The client is experiencing difficulties translating content within a widget using the ElementsKit plugin. The content is inside an element and edited in a separate window, which complicates the translation process. Solution: We recommend following the guide provided by ElementsKit for translating widgets with sub-elements. This is necessary because items like the Advanced Tab are considered elements, and any content added under that tab is treated as a sub-element. Here is the step-by-step documentation provided by ElementsKit: https://wpmet.com/doc/translate-ekit-widgets-with-sub-elements/.
If this solution does not apply to your situation, or if it seems outdated, please do not hesitate to open a new support ticket. We also highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
