{"id":6935641,"date":"2020-09-04T12:53:49","date_gmt":"2020-09-04T12:53:49","guid":{"rendered":"https:\/\/wpml.org\/?p=6935641"},"modified":"2025-03-03T18:32:22","modified_gmt":"2025-03-03T18:32:22","slug":"add-other-people-to-your-wpml-cms-or-agency-account","status":"publish","type":"post","link":"https:\/\/wpml.org\/it\/announcements\/2020\/09\/add-other-people-to-your-wpml-cms-or-agency-account\/","title":{"rendered":"Add other people to your WPML CMS or Agency account"},"content":{"rendered":"\n<p class=\"lead\">In many Web agencies that use WPML, different people need to download, register sites, open support tickets, and pay for the subscription. You can now create user profiles for each of them on WPML.org.<\/p>\n\n\n\n<div class=\"wp-block-toolset-blocks-container tb-container\" data-toolset-blocks-container=\"c47dd654e4f0c4475c1f18ec0d79b136\">\n<div class=\"wp-block-toolset-blocks-grid tb-grid\" data-toolset-blocks-grid=\"37d19417981b1b97920df56c088840a6\">\n<div class=\"wp-block-toolset-blocks-grid-column tb-grid-column tb-grid-align-top\" data-toolset-blocks-grid-column=\"3034fbe886c11054e95b46b09d3e4112\">\n<div class=\"wp-block-toolset-blocks-container tb-container\" data-toolset-blocks-container=\"8462661d63c4401da3f7686632759d01\"><\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-toolset-blocks-grid-column tb-grid-column tb-grid-align-top\" data-toolset-blocks-grid-column=\"3034fbe886c11054e95b46b09d3e4112\">\n<p class=\"tb-heading has-text-color\" data-toolset-blocks-heading=\"c1ace1a37913fe1cf5b4191d09bc8145\" data-last-update=\"1.4\">This features is only available for <strong>Multilingual CMS <\/strong>and <strong>Agency <\/strong>accounts. Lifetime accounts <strong>cannot<\/strong> create additional user profiles. <\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<p>Starting today, Multilingual CMS and Agency account owners can add more people to their WPML account. This allows different people in your team to login to WPML.org and get what they need.<\/p>\n\n\n\n<p>When you add users, you set their roles, so they have the right permissions. This ensures important emails are sent to the correct people and that users have access to the parts of the account that are relevant to their role.<\/p>\n\n\n\n<p>For example, if one of your developers asks us a support question, our reply goes directly to that developer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to add users<\/h2>\n\n\n\n<p>Log into your <a href=\"https:\/\/wpml.org\/account\/\">WPML account<\/a> and click <strong>My Team<\/strong>.<\/p>\n\n\n\n<p>Add a new user by filling in their email and role.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\" tb-image tb-image-media aligncenter\" data-toolset-blocks-image=\"016a84f1adf7872d23c0eb4ef3ef9858\"><a href=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/add-new-user-1.png\"><img decoding=\"async\" width=\"1018\" height=\"140\" loading=\"lazy\" src=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/add-new-user-1.png\" alt=\"\" class=\"wp-image-6943427\" srcset=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/add-new-user-1.png 1018w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/add-new-user-1-300x41.png 300w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/add-new-user-1-150x21.png 150w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/add-new-user-1-768x106.png 768w\" sizes=\"auto, (max-width: 1018px) 100vw, 1018px\" \/><\/a><div class=\"tb-image-caption\"><figcaption>Adding a new user<\/figcaption><\/div><\/figure>\n<\/div>\n\n\n<p>The user\u2019s role determines which parts of the account they can access and which email notifications they receive. You can choose from the following:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Developer <\/strong>&#8211; For people building sites using WPML<\/li>\n\n\n\n<li><strong>Finance manager<\/strong> &#8211; The person who will manage the subscription and payment method<\/li>\n\n\n\n<li><strong>Content manager<\/strong> &#8211; For people managing the site\u2019s translations<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table is-style-regular\"><table><tbody><tr><td><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Developer<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Finance Manager<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><strong>Content Manager<\/strong><\/td><\/tr><tr><td><\/td><td class=\"has-text-align-center\" data-align=\"center\">Build sites using WPML<\/td><td class=\"has-text-align-center\" data-align=\"center\">Manage payments for your account<\/td><td class=\"has-text-align-center\" data-align=\"center\">Manage site translations<\/td><\/tr><tr><td><strong>User can download WPML<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">X<\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><\/tr><tr><td><strong>User can register WPML on client sites<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">X<\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><\/tr><tr><td><strong>User can ask support questions<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\">X<\/td><td class=\"has-text-align-center\" data-align=\"center\">X<\/td><td class=\"has-text-align-center\" data-align=\"center\">X<\/td><\/tr><tr><td><strong>Users can change payment method<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><td class=\"has-text-align-center\" data-align=\"center\">X<\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><\/tr><tr><td><strong>Users can download tax invoices<\/strong><\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><td class=\"has-text-align-center\" data-align=\"center\">X<\/td><td class=\"has-text-align-center\" data-align=\"center\"><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Once the new profile is created, the new user needs to confirm their account by clicking the link in the email they receive. This will take them to a page to complete their profile and create a password. <\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\" tb-image tb-image-media aligncenter\" data-toolset-blocks-image=\"35d303524b6024370d54e738b8414e04\"><a href=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/complete-profile-1-2.png\"><img decoding=\"async\" width=\"1024\" height=\"334\" loading=\"lazy\" src=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/complete-profile-1-2-1024x334.png\" alt=\"\" class=\"wp-image-6943493\" srcset=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/complete-profile-1-2-1024x334.png 1024w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/complete-profile-1-2-300x98.png 300w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/complete-profile-1-2-150x49.png 150w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/complete-profile-1-2-768x251.png 768w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/complete-profile-1-2.png 1029w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/a><div class=\"tb-image-caption\"><figcaption>Completing a user profile<\/figcaption><\/div><\/figure>\n<\/div>\n\n\n<p>Once a user is created, you can see them in the list.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\" tb-image tb-image-media aligncenter\" data-toolset-blocks-image=\"45776aefd0d1446f31f721253e90f353\"><a href=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/new-user-1-1.png\"><img decoding=\"async\" width=\"243\" height=\"140\" loading=\"lazy\" src=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/new-user-1-1.png\" alt=\"\" class=\"wp-image-6943541\" srcset=\"https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/new-user-1-1.png 243w, https:\/\/wpml.org\/wp-content\/uploads\/2020\/09\/new-user-1-1-150x86.png 150w\" sizes=\"auto, (max-width: 243px) 100vw, 243px\" \/><\/a><div class=\"tb-image-caption\"><figcaption>A new user<\/figcaption><\/div><\/figure>\n<\/div>\n\n\n<p>When editing users, please note that only account owners can change a user\u2019s role. The user that you created can update their contact information, but not their role.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Let us know what you think!<\/h2>\n\n\n\n<p>Your feedback is important to us. Leave us a comment below and we\u2019ll reply!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In many Web agencies that use WPML, different people need to download, register sites, open support tickets, and pay for the subscription. You can now create user profiles for each of them on WPML.org. Starting today, Multilingual CMS and Agency account owners can add more people to their WPML account. This allows different people in [&hellip;]<\/p>\n","protected":false},"author":76577,"featured_media":6943165,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"ep_exclude_from_search":false,"footnotes":""},"categories":[3],"tags":[],"class_list":["post-6935641","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements"],"_links":{"self":[{"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/posts\/6935641","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/users\/76577"}],"replies":[{"embeddable":true,"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/comments?post=6935641"}],"version-history":[{"count":6,"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/posts\/6935641\/revisions"}],"predecessor-version":[{"id":16770496,"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/posts\/6935641\/revisions\/16770496"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/media\/6943165"}],"wp:attachment":[{"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/media?parent=6935641"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/categories?post=6935641"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/wpml.org\/it\/wp-json\/wp\/v2\/tags?post=6935641"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}