Problem: User is experiencing a 404 error when creating a new product in a secondary language on their WordPress site, it might be due to an issue with WPML settings or permalink configuration. Solution: We recommend you follow these steps after backing up your site: 1) Go to WPML>>Settings>>Slug translations. 2) Disable the
Translate custom post and taxonomy base slugs (via WPML String Translation)
option and save the changes. 3) Clear all types of caches. 4) Navigate to Settings>>Permalinks. 5) Resave the settings.
If this solution does not resolve your issue or seems irrelevant due to it being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum for further assistance.
Problem: If you're experiencing issues where slider images are partly missing only in the French language on your translated pages, and you've noticed an unknown widget in the WPML Translation Management, here's what we recommend. Solution: For the missing images in the French translation: 1. Edit the page in the English language and make a small change to the content. 2. Ensure the following options are enabled in the WPML settings: - Duplicate uploaded media to translations - Duplicate featured image to translations 3. Save the changes and update the translation. 4. If the issue persists, go to WPML > Settings > Media Translation section, run the set language information and duplication steps, then send the page and all attached images to translation from Translation Management.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
