gradyF
Background of the issue:
I did the translation and my menu is completely gone, english side is fine, how can I fix this hidden link
Symptoms:
Menu gone after translate
Questions:
How can I fix the issue where my menu is gone after translation?
Andrey
Supporter
Languages:
English (English )
Russian (Русский )
Timezone:
Europe/Kyiv (GMT+03:00)
Thank you for contacting WPML support.
Where can I see the issue? I can see that the menu is in place on your website.
Have you followed this guide? https://wpml.org/documentation/getting-started-guide/translating-menus/
gradyF
Yes I did, menu is fine on english side but is completely gone on french side
hidden link
would you like access to look?
Andrey
Supporter
Languages:
English (English )
Russian (Русский )
Timezone:
Europe/Kyiv (GMT+03:00)
I do not see the page at https://wpml.org/documentation/getting-started-guide/translating-menus/ . Have you translated the page into French? That could explain it.
gradyF
Please look at the 2 links below, the first one is english and the second is french
For the french the header is completly messed up as well as the footer, they are completly gone and no CSS, execpt the logo
hidden link
hidden link
How can I get these back?
Andrey
Supporter
Languages:
English (English )
Russian (Русский )
Timezone:
Europe/Kyiv (GMT+03:00)
Thank you for your feedback.
Could you please demonstrate and explain how you performed the translation? Additionally, could you elaborate on how you created a header and a footer?
gradyF
I Installed the plugin, the I added Canadian English and Canadian French, went through the setup Traslate everything automatically, it stoped because I ran out of credits so I added more then I guess it finished. I checked and my header and footer were gone on french side, I wasnt even able to translate menu. I did the steps but it did not bring it back.
Andrey
Supporter
Languages:
English (English )
Russian (Русский )
Timezone:
Europe/Kyiv (GMT+03:00)
From the screenshot, I noticed that 26 translations are waiting for review.
Please go to WPML → Translations and approve those translations if some are related to the header or footer. https://wpml.org/documentation/automatic-translation/how-to-review-automatic-translations-on-your-site/#approving-and-canceling-multiple-translation-reviews-at-once