our string translations don't work anymore

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Tagged: Bug

This topic contains 47 replies, has 3 voices.

Last updated by Paola Mendiburu 1 year, 1 month ago.

Assisted by: Paola Mendiburu.

Author	Posts
September 27, 2022 at 7:24 am
matthiasW-17	I Noticed, that our string translations don't work anymore. Our footer shows all the German words instead of the translations. It is translated correctly, but it doesn't show it anymore. I have an example for our French site.
September 27, 2022 at 8:57 am
September 27, 2022 at 10:06 am #12130175
Alejandro Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	Could you please load the beetheme here: hidden link then, try to add a widget and copy the content from your blocks or create a new one (heading + normal text) and try to translate it to see if it does work in the front-end here or not. Let me know how it goes so i can understand how to continue.
September 30, 2022 at 12:10 pm #12156595
matthiasW-17	Hi Alejandro I tried i and it did not work.
September 30, 2022 at 12:58 pm #12156885
Alejandro Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Rome (GMT+02:00)	May i know what exactly didn't work? i checked the sandbox site i sent you and i saw that betheme is not installed. I need you to kindly do what i asked here: https://wpml.org/forums/topic/our-string-translations-dont-work-anymore/#post-12130175 this way i can check if the problem can be recreated on a new installation, so i can send it to our developers for a solution. Please let me know when you do!
October 10, 2022 at 7:29 am #12210791
matthiasW-17	I did recreate it, even without the BETheme it didn't translate. As you can see, I added some test links in the footer widget. Also you have our wordpress access data, so could you plwase ask your developers what's the problem again?
October 10, 2022 at 10:23 am #12212191
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! This is Paola and I will continue with the ticket as Alejandro is on holiday. Could you please tell me where have you recreated the problem? I see that the sandbox is expired. So please recreate the issue here: hidden link Let me know when it is done. It is important to recreate the issue there, that way we can send the issue to our developers. Thanks, Paola
October 11, 2022 at 12:35 pm #12219953
matthiasW-17	I created a test page and added two noew lines in the footer, translated them and it doesn't show the translation.
October 13, 2022 at 7:46 am #12232509
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! In order to translate those strings you will need to follow this documentation: https://wpml.org/documentation/getting-started-guide/string-translation/finding-strings-that-dont-appear-on-the-string-translation-page/#strings-arent-selected-for-translation I have prepared a video for you: hidden link Please let me know if you have any issues. Thanks, Paola
October 14, 2022 at 6:46 am #12240363
matthiasW-17	Hi Paola Thank you And how can I change the original language? Because when I type in "solarrechener" and find the content, the original langiage should be German and not Worldwide. Can I change that somehow?
October 14, 2022 at 10:39 am #12241859
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Hi there! Click on "Change the language of selected string" and then change the language. Here you can see the documentation: https://wpml.org/documentation/getting-started-guide/string-translation/how-to-change-the-source-language-of-strings/ Regards, Paola
October 17, 2022 at 8:11 am #12251505
matthiasW-17	Unfortunately it only worked once, before I changed the origin of the language. But then I changed the origin first and now it doesn't show all my new translations. Is there a way to fix this? Even the titles it won't translate. It is really nerve racking.
October 17, 2022 at 3:46 pm #12255353
Paola Mendiburu Supporter Languages: English (English ) Spanish (Español ) Italian (Italiano ) Timezone: Europe/Madrid (GMT+02:00)	Could you please add your theme on the test site? hidden link So let´s see if we can reproduce the problem. Thanks, Paola
October 18, 2022 at 6:35 am #12258025
matthiasW-17	The translation worked in you site, I just added a few string translations and they work fine. But it doesn't change, that it is not workin on our website, I did the same thing, just change the origin of the language of the string. Can someone please look it up on our website, it is urgent, we have the wrong footer on all of our websites
October 18, 2022 at 6:40 am #12258039
matthiasW-17	I just tried it without changing a origin, and it still doesn't work anymore

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.