translation privacy bar in Avada

This thread is resolved. Here is a description of the problem and solution.

Problem:
You are trying to translate the privacy bar from Dutch to German in the Avada theme, but the main sentence and the 'akkoord' button do not update to German on your site.
Solution:
To resolve this issue, switch the language to German using the top admin bar on your site. Then, manually insert the text in German and save the changes. We have already performed these steps for you, and you should now see the correct German translations on your site.

If this solution does not apply because it's outdated or not relevant to your case, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Documentation request

This topic contains 4 replies, has 2 voices.

Last updated by Itamar 1 year, 7 months ago.

Assisted by: Itamar.

Author	Posts
August 20, 2024 at 10:49 am #16086600
petraW-5	Background of the issue: I am trying to translate the privacy bar (a standard feature in Avada) from Dutch to German on my site hidden link. I found the main sentence in the string translation and translated it, but it does not work. On the German site, it still shows the Dutch translation. The 'akkoord' (I agree) button I can't find in the string translation, so it is still in Dutch. The link behind the button is adapted to the German site, so that is fine. Symptoms: The translated privacy bar still shows the Dutch translation on the German site. The 'akkoord' button remains in Dutch and cannot be found in the string translation. Questions: How can I ensure the translated privacy bar shows the correct German translation on the German site? Where can I find the 'akkoord' button in the string translation to translate it?
August 20, 2024 at 11:07 am #16086726
Itamar WPML Supporter since 02/2016 Languages: Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Please try my suggestions and reply to this ticket if you need further help with this issue. Regards, Itamar.
August 27, 2024 at 9:35 am #16108673
petraW-5	Hi Itamar, I've tried your suggestions but still the string is not visible. Or at least I can't find it. Can you assist me further? Thanks, Petra
August 27, 2024 at 12:53 pm #16110017
Itamar WPML Supporter since 02/2016 Languages: Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, Petra. Thanks for trying my suggestions. Please give me access to your site and explain to me where to edit the privacy bar. If you need further help with this, please share the access details to your site with me. I'm enabling a private message for the following reply. Privacy and Security Policy We have strict policies regarding privacy and access to your information. Please see: https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ IMPORTANT - - Please backup the site files and database before providing us access. -- -- If you have a staging site where the problem can be reproduced, it is better to share access to the staging site.-- Regards, Itamar.
August 28, 2024 at 6:58 am #16112753
Itamar WPML Supporter since 02/2016 Languages: Hebrew (עברית ) Timezone: Asia/Jerusalem (GMT+03:00)	Hi, and thanks for the access details. The problem can be corrected by switching the language to German at the top admin bar, inserting the text in German, and then saving the option. I already did it for you on your site. Please see the attached screenshots. Please confirm that the issue is solved now. Thanks, Itamar.
August 28, 2024 at 1:24 pm #16115445
petraW-5	Thank you so much! Why didn't I think of that option 😉