Uninstall WPML help

This thread is resolved. Here is a description of the problem and solution.

Problem: I want to completely uninstall WPML

Solution: Please make sure you delete all the translated pages, posts, media and taxonomies before you delete WPML and then go to WPML > Support > Troubleshooting > Reset WPML.

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This topic contains 4 replies, has 2 voices.

Last updated by davidN-51 4 years, 8 months ago.

Assisted by: Bruno.

Author	Posts
January 7, 2020 at 3:32 pm #5248119
davidN-51	Hello, I would like to completely uninstall WPML but I have not been able to do this, despite following this in a previous post: "In order to completely uninstall the WPML plugin you need to go to "WPML -> Support -> Troubleshooting" and at the bottom of the page you can find an option "Reset". If I look via FTP, I can still see this folder: wp-content/languages/wpml Surely that should also be deleted with a complete uninstall?
January 7, 2020 at 11:17 pm #5249951
Bruno	Hi, Thank you for contacting us. Not exactly. The WPML will not remove these directories. WPML only removes WPML-related database settings and then disables WPML. No files are removed in this process. Please, let me know if I can help with any other questions you may have about it. I'll be happy to help. Thank you.
January 8, 2020 at 6:45 am #5251547
davidN-51	Many thanks. I guess we can safely remove those directories?
January 8, 2020 at 12:10 pm #5253791
Bruno	It is always recommended to have a backup, but yes, this directory has only translated WPML files. You can safely remove it. Please, let me know if I can help with any other questions you may have about it. I'll be happy to help. Thank you.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.