This thread is resolved. Here is a description of the problem and solution.
Problem: The Visual tab in the Classic Translation Editor is white and not displaying content in some posts. Solution: If you're experiencing this issue, we recommend trying the following steps: 1- Edit the file at
This solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
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Visual tab is white and not showing in Classic Translation Editor. The problem occurs in some posts, not all of them. I checked the following potential solutions but non of them fixed;
Hi again, I found out the reason. When I removed the embeeded google map script from the page the issue is disappeared. And now can you offer me a solution to add it again with secure, is there any way? Thank you.
Thank you, I tried but failed because I am not so familiar using blocks. I am using classic editor and having the issue in a classic editor page. Thank you
Our 2nd tier support team has found another workaround. Please check the following steps:
1- Edit the (wp-content/plugins/sitepress-multilingual-cms/classes/translation-jobs/ExtraFieldDataInEditor.php) file
2- Replace the following line 155
$black_list = [ 'script', 'style', 'iframe' ];
With
$black_list = [ 'script', 'style' ];
3- Update the iFrame page and re-translate it
Kindly let me know if the above steps fixed the issue.
Best regards,
Osama
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