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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are developing a site and using the PTC translation feature but face issues with the capitalization of all words in headlines and the literal translation of German figures of speech.
Solution:
We have adjusted the capitalization settings for your website. To apply these changes, please resend the pages with capitalized titles to auto-translation, ensuring that the option to overwrite existing translations is checked. After doing so, inform us about the number of pages or words you had to retranslate, so we can refund the credits you used.

If this solution does not resolve your issue, or if it seems outdated or irrelevant to your current situation, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.

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This topic contains 9 replies, has 0 voices.

Last updated by Lucas Vidal de Andrade 1 week, 3 days ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
November 7, 2025 at 8:42 am #17556285

felixL-7

Hintergrund des Themas:
We are developing a site and love the PTC translation feature. We want to customize the PTC prompt to align with certain preferences.

Die Symptome:
PTC uses capital letters for all words in headlines, which is outdated in many contexts, especially in British English. We also want PTC to avoid literal translations of German figures of speech.

Fragen:
How can we customize PTC to avoid using capital letters for all words in headlines?
How can we instruct PTC to find English analogies for German figures of speech instead of translating them literally?

November 7, 2025 at 2:56 pm #17557704

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hey there,

When you have them, please provide the examples here. I'll then escalate your request for analysis.

November 7, 2025 at 3:41 pm #17557795

felixL-7

As discussed, please go ahead regarding the capitalization and drop the figure of speech topic for now. Thnak you

November 10, 2025 at 11:19 am #17561928

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

I've escalated the capitalization issue for analysis. I'll keep you up to date. Thank you for your patience.

November 10, 2025 at 11:20 am #17561930

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Also, I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible.

The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.

I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.

IMPORTANT

Please make a backup copy of the site files and database before giving us access.

- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:

hidden link

November 11, 2025 at 10:06 am #17565605

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hey there,

We've changed the settings for capitalization for your website. Please re-send the pages that have capitalized titles to auto-translation again, making sure that the option to overwrite them is checked.

Please send us exact how many pages or words you had to retranslate, so we can refund your spent credits.

November 13, 2025 at 10:10 am #17574071
felixL-7

Hi, many thanks for your response and for making this adjustment. When I am trying to resubmit an already translated post to PTC via translation dashbord, for some reason the option to override an existing translation is not offered and the number of words to be translated is 0. Any idea? Thanks

New threads created by Lucas Vidal de Andrade and linked to this one are listed below:

https://wpml.org/forums/topic/split-unable-to-overwrite-translations-with-ptc/

November 13, 2025 at 1:15 pm #17574984

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Hey there,

Even though this issue and the capitalization one relate to the same solution, they're actually different things. I've decided to create a new ticket to address the situation of overwriting translations with PTC:

https://wpml.org/forums/topic/split-unable-to-overwrite-translations-with-ptc/

I'll answer you there. Thank you.

November 19, 2025 at 4:05 pm #17592698

felixL-7

This works now as expected, many thanks for your support!

November 19, 2025 at 4:37 pm #17592787

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+01:00)

Thank you for the feedback 🙂