Problem: You are using the WPML plugin for automatic translation, but the process is stuck at 0 out of 148 translations. Solution: To resolve this issue, we recommend the following steps: 1. Navigate to WPML → Support → Troubleshooting. 2. Click on “Cancel in-progress automatic jobs” to clear any stuck translation jobs. 3. After canceling, resend some of the pages for translation from WPML → Translation Management. For more detailed instructions, please visit: How to use WPML's Automatic Translation Additionally, ensure that your site has sufficient automatic translation credits. For more information, check: Getting Started with WPML's Automatic Translation
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
Problem: You are using an ACF URL field with the WPML plugin, and the URL field with the copy setting does not receive the correct link, displaying the same link in both languages.
Solution: First, we need to adjust the setting for the "txt_link" field within the repeating sub-fields group from "Copy" to "Translate". After changing this setting, make a minor edit to the home page (such as adding a few characters to a text label) and save the changes to trigger an update in the translation. Next, update the translation in the Advanced Translation Editor (ATE) and manually correct the link for the translated version of the product.
If you encounter issues with internal links not automatically adjusting to their corresponding translated links, ensure that the target content has been translated and published. For existing content where the incorrect setting was used, you can either update the links manually as described or resend the content for automatic translation. Utilizing the translation memory feature can help minimize the costs of retranslation.
If you find that this solution does not resolve your issue or seems outdated, or if it does not apply to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, if you need further assistance, please do not hesitate to open a new support ticket at our support forum.
Problem: You are trying to use an ACF URL field with the WPML plugin on your site and want the URL field to have a copy setting that displays the same link in both languages. However, the URL field with the copy setting does not receive the correct link and displays the same link in both languages. Solution: This behavior is expected when using the Copy setting, as it ensures the same URL is applied 1:1 across all languages. If you need a different URL for each language, we recommend setting the field to Translate instead.
If this solution does not apply to your case, or if it seems outdated, please check the related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. We highly recommend opening a new support ticket if further assistance is needed. You can do so at WPML support forum.
Problem: You are experiencing an issue where your new product is not creating translated products, and the plugin upgrade failed on your development site. Solution: We recommend checking if the site URL and the registered site URL match (e.g., with or without 'www'). If they do not match, follow these steps: 1. Log in to your WPML.org account and go to the Sites page. 2. Delete the existing site key. 3. Log in to your site, navigate to the Dashboard >> Plugins >> Add new plugin > Commercial tab and click the Unregister WPML from this site link if it exists. 4. Click the Register WPML link. 5. Click the Get a key for this site link. 6. Copy the generated key, paste it back into the input box, and press the Register button. 7. Take a backup of your site and update the WPML plugins.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
Problem: You are trying to display a translated URL for an ACF link on your website using WPML, but the URL ACF link is not showing its translation on the front end. Solution: First, ensure that the content linked by the ACF link is fully translated and published. Next, check the translation preference for your ACF Field Group. Additionally, if you are in "Export" mode, make sure that the correct settings are applied to all fields. You can find a guide on setting translation preferences for ACF and WPML here: Recommended Custom Fields Translation Preferences for ACF and WPML. Also, verify that the post type "ACF Field Groups" is set to "Not translate" in WPML's post type translation settings.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. We also advise checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
