Problem: The client is having issues with the WPML plugin not automatically loading existing .po/.mo files for plugins such as Events Manager. Additionally, the client is unable to see the country flag options on the Events pages, even after loading strings into the WPML system.
Solution: 1. WPML should automatically load .po/.mo files if they exist for a plugin and are in the correct language. If the translations are not working, the client can regenerate the .mo files through WPML by navigating to WPML -> Support -> Troubleshooting and using the relevant option.
2. Importing .po/.mo files alone will not display flags for Events in other languages. The client needs to translate the Events themselves or use a fallback option for displaying untranslated content in secondary languages, which can be found here: Displaying Untranslated Content on Pages in Secondary Languages.
If the provided solution does not apply or is outdated, or if the issue persists, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins.
