Problem: If you're trying to translate text in a Video Player from a WPBakery Page and find that certain texts, such as 'By loading this video, you agree to the privacy policy of Youtube.', 'Always load Youtube videos on this site.', and 'Load Video' remain untranslated even though you have set it up in WPML Advanced Translation Editor, the issue is that these texts are not part of the Video Player Widgets. Solution: We recommend using the WPML > String Translation to translate these specific strings. You can locate the string by searching for 'Load Video' in the String Translation interface. For detailed guidance on how to use String Translation, please visit WPML String Translation documentation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client needed help with setting up the language switcher in the Impreza-child theme to prevent the language switcher from being underlined on hover, while other menu items remained underlined.
Solution: We recommended adding custom CSS to specifically target the WPML language switcher and override the theme's default hover effect. The following steps were suggested: 1. Navigate to WPML -> Languages in the WordPress admin. 2. Scroll to the Language switcher options section and click the Additional CSS link. 3. Insert the CSS code:
Despite several attempts with different CSS snippets, the underline effect persisted, indicating a possible conflict with the theme's CSS or a need for more specific targeting. The client managed to resolve the issue by adding custom CSS directly in the theme's options, effectively targeting the language switcher with specific IDs for different languages.
If this solution does not work for you or seems outdated, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are trying to add a language switcher to the menu on your website, but the switcher icon does not appear in the menu. Solution: We have identified that the issue might be due to the Avada Header (Header setro 2 – Home page – cs) not being translated into English. To resolve this, please translate the header into English by navigating to Avada > Layout Sections, and clicking the plus sign to add a translation to English.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
Problem: The client is experiencing issues with the synchronization of some menu items when switching languages on their website. Despite following the WPML documentation for translating menus, certain items like 'Home > Úvod' and 'About us > O nás' are not working correctly. Solution: 1. Ensure you have a full backup of your site. 2. Navigate to WPML → WP Menu Sync and click the Sync button to review and apply suggested changes. 3. For unresolved items or custom links, use WPML → String Translation to add necessary translations. 4. Revisit WPML → WP Menu Sync and perform the sync again. 5. Manually adjust the menu in Appearance → Menus, ensuring each language's menu matches the intended structure and save the changes. 6. If issues persist, disable any redirections that might be hiding certain language versions of the site, as found in the site's redirection settings. 7. Address any visible errors in the WPML support page.
If these steps do not resolve the issue, it may be due to specific configurations or conflicts on your site. We recommend visiting our known issues page to check for similar problems and solutions. Ensure you are using the latest versions of all themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.
