Problem: You are working on a site and trying to synchronize the menu using WPML settings, but the synchronization is not working properly. The English version of the menu is a mess, while the German version looks correct. Solution: We recommend creating a new test menu and translating it to see if the issue persists. You can follow the steps described in our guide on translating menus. Here is the link to the guide: Translating Menus Guide.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Additionally, you can open a new support ticket for further assistance at WPML Support Forum.
Problem: The client is experiencing issues with WPML recognizing a dual domain setup as a site move or copy, which prevents translating on the secondary domain. The client is unsure how to proceed with the WPML migration wizard and license key registration. Solution: 1. From either your primary or secondary domain, navigate to WPML → Support and click on the Troubleshooting link. On the WPML Troubleshooting page, click the button labeled 'Force-enable WPML’s Advanced Translation Editor'. 2. For the license key issue: - Go to Plugins -> Add New -> Commercial on your website. - Unregister WPML by clicking the 'unregister' link. - Visit https://wpml.org/account/sites/ and delete the existing site key. - Return to Plugins -> Add New -> Commercial on your website and click the 'register' link. - You can add the correct key first and then follow the banner wizard to set this website as a copy.
If these steps do not resolve your issue or if the solution seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: Sie möchten Bilder auf Ihrer Website optimieren, indem Sie sie skalieren, komprimieren und in das .webp-Format konvertieren. Sie fragen sich, ob WPML optimierte Bilder, die auf der deutschen Seite hochgeladen werden, automatisch für die englische Version dupliziert und übersetzt. Solution: Wir duplizieren keine Bilder. Stattdessen legen wir einen zusätzlichen Datenbankeintrag an, der das Originalbild verwendet und zusätzliche Eingabefelder für Titel, Alt Tag usw. bereitstellt.
Falls diese Lösung für Sie nicht relevant ist, weil sie veraltet ist oder nicht auf Ihren Fall zutrifft, empfehlen wir Ihnen, ein neues Support-Ticket zu öffnen. Wir empfehlen Ihnen auch, die Seite mit den bekannten Problemen zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Für weitere Unterstützung besuchen Sie bitte unser Support-Forum.
Problem: Sie möchten einen Klon Ihrer aktuellen Produktionsseite auf eine Entwicklungsseite übertragen und sind unsicher, ob Sie den WPML-Schlüssel erneut registrieren müssen. Solution: Ja, Sie müssen den WPML-Schlüssel für die neue URL neu registrieren. Folgen Sie dazu den Anweisungen unter diesem Link: Wie man die Meldung entfernt, dass diese Seite als Entwicklungssite auf WPML.org registriert ist.
Die Lösung könnte irrelevant sein, falls sie veraltet ist oder nicht auf Ihren Fall zutrifft. Wir empfehlen Ihnen, die Seite mit bekannten Problemen (https://wpml.org/known-issues/) zu überprüfen, die Version der dauerhaften Lösung zu verifizieren und zu bestätigen, dass Sie die neuesten Versionen von Themes und Plugins installiert haben. Sollten weiterhin Unklarheiten bestehen, zögern Sie nicht, ein neues Support-Ticket zu eröffnen. Besuchen Sie dazu unser Support-Forum: WPML Support-Forum.
You are unable to finalize translations using the advanced editor, and the translation progress shows only 96% completion.
Solution:
First, ensure that you publish the translation if it is still in the review state. If the issue persists, follow these steps:
1) Open the Page for editing in the default language. 2) Make a minor change and update the Page to refresh the translation settings. 3) Go to WPML>>Translation Management Dashboard. 4) Select the Page you want to translate or update the existing translations. 5) Send it to the Translation Basket. 6) Navigate to WPML>>Translation Management>>Translation Basket. 7) Assign yourself as the translator and send it for translation. 8) Go to WPML>>Translations queue and translate the Page by clicking the Translate button.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If needed, please open a new support ticket at WPML support forum for further assistance.
Problem: You are using WPML to translate your site from German to English and have set up 'Different languages in directories'. However, the German homepage incorrectly redirects to domain.de/de/ instead of just domain.de, and deactivating WPML plugins resulted in the URL becoming domain.de/de/de/de. Additionally, you inquired about the necessity of changing internal absolute links to relative links and requested a checklist for starting with WPML. Solution: First, ensure that in WPML > Languages, the option 'use a directory for the default language' is not active. This setting should prevent the default language (German in your case) from being placed under a subdirectory, thus keeping the main domain clean (domain.de). Regarding the internal links, WPML manages these when you switch languages in the backend, so there is no need to change them to relative links. While we do not have a specific checklist for starting with WPML, we do offer a Getting Started guide which can assist you in setting up WPML correctly.
If this solution does not resolve your issue or seems outdated, we recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
Problem: You have a developer subdomain and want to migrate all translations to your main production site without affecting the live site. You are also concerned about whether you need to pay again for the translations on the new domain. Solution: We assure you that all translations are stored in the database, so you won't be charged again for the same translations when migrating. To migrate your site, we recommend using the Duplicator plugin, which can be found here: https://wordpress.org/plugins/duplicator/. You can find detailed documentation on how to use the Duplicator plugin here: https://snapcreek.com/duplicator/docs/ Additionally, here is a brief tutorial on using Duplicator: https://www.youtube.com/watch?v=3YDQ3Ey_2wY After migrating, remember to register WPML on your new site and update your site key. This involves removing your old site domain and adding your new site in your WPML account under the "Sites" page (https://wpml.org/account/sites/).
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
