Problem: The client wants to translate a shortcode page into another language but is unsure how to proceed without following any documentation. Solution: 1. Identify if the shortcode loads content from external resources like strings. If so, these strings need translation, not the shortcode itself. 2. Check your PHP code to ensure it's prepared for translation. This involves registering any content included in the shortcode for translation. 3. Use the WPML -> String Translation to translate the content of your PHP file. Ensure all translatable content is wrapped in proper gettext() calls as described in the documentation: Translating the Theme You Created.
If this solution does not apply to your case, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
Problem: You are trying to translate an email template using WPML, but the plugin used for the email templates is not compatible with WPML. Solution: We recommend contacting the plugin author to encourage them to join our Go Global program. Meanwhile, you can try the following workaround:
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket at WPML support forum.
