Problem: The client wants to convert their bilingual Dutch-English website to be English-only, while considering keeping the Dutch version as the main language initially. Solution: If you're aiming to have your site in English only, you don't need to transfer content from English to Dutch. Instead, follow these steps: 1. Navigate to WPML -> Languages. 2. Use the 'Change default language' button to set English as the default language. 3. In the same WPML -> Languages section, click on the option to activate/deactivate languages and then deactivate Dutch. 4. Now, your site will be solely in English. Optionally, you can delete the Dutch content after disabling it, as described in this guide: How to completely remove a language from your site.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If this does not resolve your issue, please open a new support ticket.
Problem: The client wants visitors from non-Dutch countries, like France, to see their website in English instead of Dutch. Solution: We recommend setting up automatic redirection based on browser language, which redirects visitors to their browser's language version of the site. This method does not use geographic location but is effective as most users browse in their preferred language. For detailed setup instructions, please refer to our guide on automatic browser language redirection: https://wpml.org/documentation/getting-started-guide/language-setup/automatic-redirect-based-on-browser-language/ If you need redirection based on country, you will require a third-party geolocation plugin, which we do not support, but we can assist in pointing you to options.
Please note that this solution might be outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
Problem: You are using the MotoPress reviews add-on with WPML, and reviews posted in Dutch are visible, but not in English on your multilingual site. Solution: First, ensure that the reviews are set as 'Translatable' in WPML settings. Navigate to WPML -> Settings and check under the post types section if Reviews is translatable. If not, change this setting.
If the issue persists, it might be due to the lack of official compatibility between the MotoPress reviews add-on and WPML. We recommend setting up a test environment to replicate the issue. You can use a minimal installation of WordPress, WPML, and necessary add-ons to test. If you're unable to resolve the issue, consider hiring a developer for a custom solution.
Alternatively, use specific shortcodes for each language page to display the correct reviews. For Dutch, use:
If this solution does not apply to your case, or if it's outdated, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If issues persist, please open a new support ticket.
Problem: You are working on a site under development and want to transition WPML from a test environment to a live site. Solution: We recommend following the guide on how to switch from a development site to a production site with WPML. You can find detailed instructions here: How to Move a Development Site to Production. If you encounter any issues or have further questions, please provide your site's Debug information, which is crucial for more tailored support. You can learn how to provide this information here: Provide Debug Information for Faster Support.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
Problem: The client was experiencing issues with inconsistent translations on their website, specifically with the footer built using Elementor Pro and string translations between English and Dutch. They also faced problems with translating specific strings and a button in the header. Solution: 1. For the footer translation, we advised the client to ensure the footer template is translatable by following the steps outlined in this guide. Additionally, for translating Elementor templates, including the footer, we recommended this documentation. 2. To address the string translation issues, we suggested changing the default language as described in this guide. 3. For the untranslated button in the header, the client needed to translate the header template via WPML -> Translation Management -> Elementor templates -> Homepage header.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
