Problem: You are encountering two issues with bulk machine translation in WPML. The first issue is that parts of the content are not translated despite the translation manager indicating complete translation. The second issue is that some pages appear empty after translation. Solution: This is usually related to the emojis that are being used on the content. The DB tables are using utf8mb3, which is insufficient to translate contents with emojis. To resolve these issues, we recommend running specific SQL queries on your production database to change the collation from utf8mb3 to utf8mb4 for certain tables. First, ensure you perform a full database backup. Then, execute the following SQL queries:
ALTER TABLE `wp_icl_strings`
ROW_FORMAT=DYNAMIC,
CONVERT TO CHARACTER SET utf8mb4
COLLATE utf8mb4_unicode_ci;
ALTER TABLE `icl_string_translations`
ROW_FORMAT=DYNAMIC,
CONVERT TO CHARACTER SET utf8mb4
COLLATE utf8mb4_unicode_ci;
After running these queries, update the page in the primary language and retranslate it. If the issue persists or if this solution becomes outdated, please check related known issues, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. If necessary, do not hesitate to open a new support ticket.
Problem: You are trying to get hreflang tags to render on your public custom post that has a custom post status, but they are not appearing as expected. Solution: We recommend adding the following code to your functions.php file to fix the issue with post status affecting WPML hreflangs:
/**<br /> * Fix post status issue for WPML hreflangs.<br /> * <br /> * @link wpmlsupp-11719<br /> */<br />add_filter('wpml_head_langs', function($args){<br /> $change_post_status = function( $post_status ) {<br /> //Change dormant to actual custom post status.<br /> if ($post_status === 'dormant') {<br /> return 'publish';<br /> }<br /><br /> return $post_status;<br /> };<br /><br /> add_filter('get_post_status', $change_post_status);<br /><br /> add_filter('wpml_hreflangs', function($args) use ($change_post_status){<br /> remove_filter('get_post_status', $change_post_status);<br /> return $args;<br /> });<br /><br /> return $args;<br />});
After implementing this code, please verify if the hreflang tags are correctly rendering for your posts.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.
