Problem: You are trying to translate posts using WPML, but the posts are not translating as expected. Instead of seeing the translated version, the page didn't translate. Solution: We recommend updating to the latest version of WPML, specifically version 4.8.4, which includes recent bug fixes and improvements that may resolve your issue. You can find the latest version under My Account → Downloads on our website. If the update isn't visible, click the 'Check for updates' button under Plugins → Add New Plugin → Commercial. If the problem persists after updating, please consider opening a new support ticket.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue continues, do not hesitate to open a new support ticket for further assistance.
Problem: If you're experiencing issues with automatic translations for 'other strings' not working on a subsite within a WPML-powered multisite network, and encountering errors such as 'Service Unavailable' or 'Api error missing resource: No sitekey found for this website', it might be due to a site key issue. Solution: We recommend following these steps: 1. Ensure that each subsite has its own site key. If unsure, create a new site key specifically for the subsite. 2. Visit https://wpml.org/account/sites/ and check if the subsite is registered. If it is, remove it. 3. Navigate to the subsite's admin panel, go to Plugins -> Add new -> Commercial tab. 4. Unregister the subsite and then register it again with the new site key. 5. Verify if the issue with automatic translations has been resolved.
If these steps do not resolve the issue or if the solution seems outdated or irrelevant to your specific case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
