Problem: The client is experiencing an issue where the Japanese version of a specific page on their website does not display and instead shows an error indicating that 'The page isn’t redirecting properly'. This issue is caused by a 301 redirect loop. Solution: We recommend checking for any active redirects that might be causing this issue. Specifically, go to Yoast SEO under the Redirects section and remove any active redirects for the problematic page. This should resolve the redirect loop and allow the page to display correctly.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket at WPML support forum.
