MultiTrans is a modular translation management system (TMS) that centralizes and automates your translation workflow, leverages your translation memory and unifies terminology across your communications and organization. With over 25 years of experience and a network of over 6,000 linguists, provides full range of linguistic products and services.
To send files for translation to MultiTrans, you first have to log in to your wpml.org account, and download and install the following plugins on your website:
- WPML Multilingual CMS: the core plugin.
- WPML Translation Management: this plugin will allow you to connect to MultiTrans.
- WPML String Translation: this plugin will enable you to translate interface strings.
As soon as you get access to your wpml.org account, you may refer to our detailed step-by-step guide on how to download and install WPML. Please remember to register your site to receive automatic updates and gain access to MultiTrans’ services.
Connecting your site to MultiTrans
Once all the required plugins have been installed and activated, all you need to connect WPML to the translation service are your MultiTrans Flow URL, username, password, customer name and contact name.
Requesting a MultiTrans account
You can request MultiTrans credentials by contacting your translation provider. You can mention that you want to integrate WordPress and MultiTrans to provide seamless translation workflows.
Activating and authenticating MultiTrans
Login to your WordPress website, visit the WPML->Translation Management admin page, and click on the Translation Services tab.
Scroll down to I’m looking for translation management systems and click the link.
Locate MultiTrans from the list and click the Activate button to activate it.
Once the service is activated, click the Authenticate button. Here, you will need the API Credentials (Flow URL, username, password, customer name and contact name) obtained in the previous step.
A popup window will appear in which you can paste or enter your MultiTrans API Credentials. After entering the values, click the Submit button.
Congratulations! Your MultiTrans account is now connected to your WordPress account.
Now, you are ready to send content for translation.
Sending your content for translation
To send pages for translation, go to the Translation Management module (WPML->Translation Management).
Select the pages you want to translate by clicking the checkboxes in the first column. Next, select the target languages by checking the boxes, and click the Add selected content to translation basket button.
Go to Translation Management and click on the blinking tab at the top of the page, which is called Translation Basket. On this tab, you will see a list of all the pages (jobs) that you added to the basket, as well as the languages these items are to be translated into.
Here, you can verify the content you wish to translate, remove pages you incorrectly added, and change the Batch name. The Batch name is visible on the Translation Jobs tab and will help you find projects. When you are ready, simply click the Send all items for translation button to send everything to MultiTrans.
When the translation basket’s contents have been successfully sent to MultiTrans, you will see a confirmation message, as shown in the following figure.
Click on the Translation Jobs link in the confirmation message, or click on the Translation Jobs tab at the top of the screen. On the next administration screen, the Batch you just sent to translation will appear.
Click on the batch name to be redirected to MultiTrans.
After clicking on the batch name you’ll be redirected to MultiTrans. Log in with Google or, alternatively, enter your MultiTrans email and password to log in.
Once logged in, complete the setup of your project in MultiTrans.
Receiving completed translations
As soon as a translation job is finished by MultiTrans, it will be ready to be delivered to your website.
Having your completed translations delivered to your site
When translations are complete, you will receive a notification email from MultiTrans.
Go to the Translation jobs tab and click the Synchronize status button first.
Depending on your configuration, translations will be delivered automatically or can be manually fetched from your WordPress admin panel after you click the Synchronize status button.
To check your configuration settings, open WPML->Translation Management and click on the Multilingual Content Setup tab. Find the Translation Pickup mode section and check the selected option.
- The option labeled Translation Service will deliver translations automatically using the XML-RPC means that a translation will be delivered to your website automatically after you click the Synchronize status button.
- The option labeled The site will fetch translations manually means that completed translations can be downloaded from the Translations Dashboard (WPML->Translation Management) by using the Check status and get translations button at the top of the page after clicking the Synchronize status button.
Once the jobs are fetched, their status in the Translation jobs tab will be changed to “Complete.”
Canceling translation jobs
In MultiTrans, we are creating a separate project for each language pair, therefore, you can delete an entire project from MultiTrans by logging to your MultiTrans account.
NOTICE: Be aware that cancellation requests for previously submitted work should be sent as soon as possible, as MultiTrans cannot cancel translation work that has already been completed. Unless your commercial terms state otherwise, you will be charged for the work completed.
Having your canceled translations returned to your site
When a project is canceled, information will be returned to your site after you have manually checked for canceled translations. First, click the Synchronize translations button and after a few seconds/minutes (depending on the amount of content), click the Check status and get translations button on the Translation Management Dashboard.
When a project is canceled, it is removed from the Translation Jobs tab in WPML.
How can I know when my translations are complete?
You will receive a notification email from MultiTrans. Go to the Translation Jobs tab and click the Synchronize status button next to the batch you want to fetch. This will trigger a synchronization with MultiTrans’ servers and the jobs will be ready to download.
Click the Check status and get translations button at the bottom of the Translation Dashboard to download all completed jobs belonging to that batch.