Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

WordPress 6.7 has introduced a new issue that impact translations, please update WooCommerce and WPML to the latest versions before you report issues. More about this here - https://wpml.org/errata/php-error-wp-6-7-notice-function-_load_textdomain_just_in_time-was-called/
Sun Mon Tue Wed Thu Fri Sat
- 7:00 – 12:00 7:00 – 12:00 7:00 – 12:00 7:00 – 12:00 7:00 – 12:00 -
- 13:00 – 15:00 13:00 – 15:00 13:00 – 15:00 13:00 – 15:00 13:00 – 15:00 -

Supporter timezone: Europe/Madrid (GMT+01:00)

Tagged: 

This topic contains 2 replies, has 2 voices.

Last updated by Carlos Rojas 6 hours, 47 minutes ago.

Assisted by: Carlos Rojas.

Author Posts
November 25, 2024 at 7:46 pm #16441870

radoslawL

Background of the issue:
I am experiencing an issue with my WooCommerce store on hidden link after recent updates. The WooCommerce endpoints in the customer menu are not leading to the correct locations and are only partially translated. In the default language, the customer menu works fine. I have a staging version of the website available for development purposes.

Symptoms:
In additional languages, the WooCommerce endpoints like Orders, Downloads, Addresses, Account details, and Log out are not translated correctly. The URL is partially in the additional language but the endpoint remains in the default language.

Questions:
Why are the WooCommerce endpoints not translating correctly in additional languages?
How can I fix the issue with the incorrect endpoints in the customer menu?

November 27, 2024 at 10:51 am #16448702

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Hello,
Thank you for contacting us

Please check if any of these situations apply to your site, and if so, then apply the workaround described:
- https://wpml.org/errata/woocommerce-404-errors-when-using-my-account-page-as-a-child-of-shop-page/
- https://wpml.org/errata/incorrect-content-displayed-when-woocommerce-endpoints-are-translated-from-non-english-to-english/

Regards,
Carlos

November 27, 2024 at 4:44 pm #16451142

radoslawL

Hello,
The situation you showed me in the links seems similar to mine; however, the suggested fixes did not resolve the issue on my website.
Best regards,

November 28, 2024 at 10:16 am #16454094

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Thank you for your message.

1.- Please describe step by step how to reproduce the issue on the site

2.- I have set your next message private so you can securely share the access credentials to the site.

Please don't forget to create a site backup before sharing the credentials.

November 29, 2024 at 2:27 pm #16459973

Carlos Rojas
Supporter

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+01:00)

Thank you for sharing the credentials.

I have escalated this ticket to our 2nd tier of support. Please don't modify the dev site until this ticket is solved.

I will keep you updated on the evolution of this ticket.