Page and language functionality

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is experiencing an issue where the language setting does not persist when switching languages in the draft environment of their website. Additionally, there is a concern about page formatting altering when changing languages.
Solution:
We recommend creating a video using tools like Loom or Komodo to demonstrate the issue step-by-step. This will help us better understand the behavior of the language tool in the draft environment and address the problem more effectively.

If this solution does not apply to your situation, or if it seems outdated, please check the related known issues and verify that you have the latest versions of themes and plugins installed. If the issue persists, we highly recommend opening a new support ticket for further assistance. You can do so here: WPML support forum.

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Tagged: Exception

This topic contains 5 replies, has 0 voices.

Last updated by Carlos Rojas 2 months ago.

Assisted by: Carlos Rojas.

Author	Posts
July 11, 2025 at 9:45 am #17226976
christianeS-10	Background of the issue: I am trying to understand the expected behavior of the language tool on live pages of my site, hidden link. In the draft environment, switching the language to German and navigating to another page causes it to revert back to English. Symptoms: Switching the language in the draft environment does not persist across pages and alters page formatting on some pages. Questions: Should the selected language persist across pages when using the language tool? Is the alteration of page formatting when switching languages a known issue or a potential bug?
July 11, 2025 at 12:04 pm #17227872
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hello, Thank you for contacting us I'm not 100% sure I understand the issue, because I don't understand what you mean by 'In the draft environment'. Can you share a link to a video describing step-by-step how to reproduce the issue on the site? Regards, Carlos
July 14, 2025 at 7:01 am #17231734
christianeS-10	Hi When I am previewing the page on word press before it goes live this is the behaviour I am seeing. Is this expected when I publish all the content to live? Thank you
July 14, 2025 at 10:47 am #17233074
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Hi, As far as I understand, this might be the expected behavior; however, sharing a link to a video that shows the steps to reproduce the issue might help us gain a better understanding.
July 15, 2025 at 6:46 am #17236165
christianeS-10	So, I understand you are saying that the expected behaviour when changing from English to German is that when I change a page to German, it will automatically revert to English, and I have to keep changing it to German every time I navigate to a new page? Thanks
July 15, 2025 at 8:13 am #17236644
Carlos Rojas WPML Supporter since 03/2017 Languages: English (English ) Spanish (Español ) Timezone: Europe/Madrid (GMT+02:00)	Good morning! Not exactly, I understand that when you have a page in draft you get redirected to the default language when clicking on any link. However, I kindly ask you to share a link to a video (you can use Loom or Komodo) reproducing the problem. This will help me to watch and understand the problem better.