Renew package

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client is seeking to renew their WPML Multilingual Agency package and is uncertain about where to renew in the dashboard. They are also interested in any available discounts or promotions for their account.
Solution:
If you're looking to renew your WPML package and are unsure about the process or available discounts, we recommend the following steps:
1. Log into your WPML account at wpml.org.
2. If you cannot find the renewal options or have questions about discounts, please contact our accounts team directly. You can reach them through this form: Contact Us.

Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If these steps do not resolve your issue, we encourage you to open a new support ticket at WPML support forum for further assistance.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Tagged: Account Issues

This topic contains 3 replies, has 1 voice.

Last updated by Bobby 4 weeks ago.

Assisted by: Bobby.

Author	Posts
March 24, 2026 at 9:09 pm #17924042
lauraK-16	Where Can I renew my package?
March 25, 2026 at 6:22 am #17924510
Shekhar Bhandari WPML Supporter since 03/2015 Languages: English (English ) Timezone: Asia/Kathmandu (GMT+05:45)	Hello, Thank you for reaching out to WPML support. Before your ticket is assigned to a supporter, I’d like to provide some guidance on your query. For account-related queries, please contact our accounts team directly through this link and provide a clear description of the issue you’re encountering during renewal. https://wpml.org/home/contact-us/contact-form/ Let us know if these steps resolve the issue or if you need further assistance. Thanks
March 26, 2026 at 8:16 pm #17930606
lauraK-16	Can you offer me a discount since its my second year of purchasing this package 199 euro?
March 26, 2026 at 11:13 pm #17930730
Bobby WPML Supporter since 04/2015 Languages: English (English ) Timezone: America/Los_Angeles (GMT-07:00)	Hello, As this is our technical support, we don't have this capability or knowledge of any possible discounts. Please contact our accounts team directly via the form of this page and they will be better equipped to answer your inquiry: https://wpml.org/home/contact-us/contact-form/ Thank you!