Background of the issue:
I am trying to use WPML to manage translations on my website, but I am encountering errors. Here are the links related to the issue: hidden link and hidden link.
Symptoms:
I expected to see a properly working WPML translation process without errors when syncing translation statuses or connecting to the WPML API server. Instead, I got a WPML API server error and an issue where the translation status does not refresh properly.
Questions:
Why am I encountering a WPML API server error?
Why does the translation status not refresh properly?
I will need to contact the Systems department to see if there's any block for this domain because seeing that red X in your screenshot means that your site cannot connect to the WPML API. This might be the reason why the other issues are happening, too.
I'm leaving the ticket assigned to me for now, and as soon as I have updates, I will get back to you.
Thank you for your amazing patience and understanding.