Problem: You are experiencing issues with automatic translation not working on your live site using the WPML plugin, despite it functioning correctly on a development server. The main issue identified is that translated strings are not being saved to the database on the live server. Solution: We recommend checking the registration of your site with WPML. Each site (live, development, staging) should have a unique site key registered on WPML. Here are the steps to resolve the issue: 1. Visit https://wpml.org/account/websites/ 2. If your live site URL is already registered, delete it from the list. 3. Re-enter the site URL to generate a new site key. 4. Click "Show key" and copy the new site key. 5. Go to your WordPress admin, navigate to Plugins > Install > Commercial (tab), and enter the new key to re-register WPML. If WPML is still registered, deregister it first.
If this solution does not resolve your issue or seems irrelevant due to being outdated or not applicable to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If problems persist, please open a new support ticket at WPML support forum for further assistance.
