danielB-267

Problem:
The client was unable to load the translation queue for products, and attempts to approve translations were failing.

Solution:
We resolved the issue by performing several troubleshooting steps in WPML > Support > Troubleshooting:

• Clear the cache in WPML
• Remove ghost entries from the translation tables
• Fix element_type collation
• Fix WPML tables collation
• Set language information
• Fix terms count
• Fix post type assignment for translations

We asked the client to confirm if the solution worked for them.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us.