Problem: You are trying to translate a page using WPML's Advanced Translation Editor, but after completing the translation to 100%, clicking 'Finish' and 'Save', the translated version does not appear or seems not to have been saved. The interface shows a '+' as if no translation was done. Solution: If you're experiencing this issue, we recommend you follow these steps: 1. Ensure you have a backup of your website before proceeding. 2. Navigate to WPML -> Support in your admin dashboard. 3. Click the 'troubleshooting' link below the plugin versions list. 4. In the 'Clean up' section, perform the following actions: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Synchronize local job ids with ATE jobs - Synchronize translators and translation managers with ATE - Set language information - Fix post type assignment for translations
Additionally, try making a slight modification to the original page, save it, and then navigate to the WPML translation editor to complete the translation again. Check if the issue persists with a newly created page.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket at WPML support forum.
