Problem: The client reported that after a recent update, the product-category links were not translating to Dutch (NL) and German (DE), resulting in 'Not Found' errors across the site's top menu and internal links. Despite various troubleshooting steps, including verifying taxonomy slug translation, enabling base slug translations, and clearing caches, the issue persisted. Solution: We accessed the client's staging site and discovered that the product category slug for Dutch was incorrectly set to 'product-categoriex'. We advised the client to update the product category slug in WooCommerce -> WPML Multilingual & Multicurrency for WooCommerce -> Store URLs tab -> Product category base. After updating the translation of the product category slug and re-saving the permalinks, the issue was resolved. Additionally, we ran a troubleshooting step in the WPML -> Support -> 'troubleshooting' link to address a problem in the language table on the database.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please do not hesitate to open a new support ticket at WPML support forum.
The client encountered a bug in class-wcml-product-bundles.php line 796 after upgrading to the newest version of WPML, which required re-applying a personal patch.
Solution:
We have addressed this issue, and the fix will be included in the WooCommerce Multilingual 5.4.0 version. In the meantime, we recommend following the workaround suggested in the errata after taking a full site backup.
Please ensure you take a full site backup before updating to the latest versions of the plugins WPML ones and WooCommerce. After updating, verify if the issue is resolved.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket.
