Problem: The client was unable to complete the translation of a post from French to English using the Advanced Translation Editor, with the translation showing 99% completion and not saving as 100%. Consequently, the post was not published in English. Solution: We resolved the issue by switching back to the previous version of the Advanced Translation Editor. If you're experiencing this issue, we recommend trying the following steps: 1. Access the settings of the Advanced Translation Editor by clicking the gear icon. 2. In the pop-up window that appears, select the option to switch to the previous version of the editor. This change allowed the translation to complete and the post to be published. Additionally, we have escalated the issue to our second-tier support for further investigation.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
