Problem: You are trying to translate shortcode contents on your site using WPML, but the translations are not being applied. Specifically, shortcodes like 'tatsu_toggle' and 'tatsu_button' are not displaying the translated content on your German site, despite being visible and translatable in the WPML Translation Editor. Solution: The root of the issue is that the Tatsu page builder and other Brand Exponents products are not compatible with WPML. Therefore, they cannot be reliably translated using WPML’s Translation Editor. To resolve this, you should disable the WPML Translation Editor and translate your content manually using the page builder itself. You can follow this guide on how to switch to manual translation mode: Using Different Translation Editors for Different Pages. If you consider switching to a WPML-compatible builder in the future, you can check the full list of supported themes and plugins here: Theme Compatibility.
Please note that this solution might be irrelevant if it’s outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML Support Forum.
