Problem: The client is experiencing an issue where the translated WooCommerce product base slugs are not correctly applied to single product URLs in a multilingual WooCommerce + WPML staging site. Despite correct settings in WPML and WooCommerce Multilingual, the German single product URLs still use the Dutch product base instead of the translated German base. Solution: We recommended the client to ensure that the option 'Set different slugs in different languages for Products' is enabled in WPML > Settings > Post Types Translation. After enabling this setting, it's crucial to save the base slugs for different languages and then save the changes. Additionally, the client should navigate to WP Dashboard > Settings > Permalinks and save the settings there to clear the permalinks cache. This action should resolve the issue with incorrect URL slugs.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend opening a new support ticket. Please also check related known issues at https://wpml.org/known-issues/, verify the version of the permanent fix, and confirm that you have installed the latest versions of themes and plugins. For further assistance, you can contact us directly through our support forum at WPML support forum.
Problem: The client needed to synchronize products between Dutch and German versions on their website, using the same SKU for each product. They encountered issues where the German version of a page was not displaying correctly, even though it was published. Solution: We advised the client to use the WPML export and import tool to link translations together, which can be found here: WPML Export and Import documentation. Additionally, for the issue with the German page not displaying, it was discovered that the page was still in drafts, and we recommended publishing it through the language switcher on the admin bar. For the broader issue of synchronizing products, we suggested exporting all feeds and merging them into a single CSV file for each language. This approach allows for the use of the 'Automatic Record Matching to Translate' feature during the import process. We recommended testing this solution on a sandbox site to ensure the correct setup of the 'import template'.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your case, please check the related known issues at WPML Known Issues and confirm that you have installed the latest versions of themes and plugins. If further assistance is needed, we highly recommend opening a new support ticket at WPML Support Forum.
