Problème : Le client a rencontré des problèmes avec la configuration multilingue de son site WordPress utilisant le thème Shuttle de jegtheme et Gutenverse FSE, notamment des problèmes avec l'éditeur de traduction avancée (ATE) qui a cassé le header et des instabilités avec le footer. De plus, il était impossible de configurer certains types de postes comme 'Ne pas traduire' dans les réglages WPML.
Solution : Nous avons identifié un problème de compatibilité entre WPML et les thèmes de jegtheme, y compris Gutenverse. Nous recommandons d'utiliser des thèmes et plugins alternatifs qui sont confirmés comme compatibles avec WPML, tels que Spectra One et GeneratePress. Pour exclure des types de postes de la traduction, vous pouvez modifier les préférences de traduction dans WPML > Réglages > Traduction des types de poste en les réglant sur 'Ne pas traduire'.
Si cette solution ne correspond pas à votre cas ou semble obsolète, nous vous recommandons vivement de vérifier les problèmes connus sur https://wpml.org/known-issues/, de vérifier la version du correctif permanent et de confirmer que vous avez installé les dernières versions des thèmes et plugins. Si le problème persiste, n'hésitez pas à ouvrir un nouveau ticket de support sur notre forum de support.
Problem: The client is experiencing issues with creating a second language on their website using Mosaic Builder, which is not listed among plugins officially compatible with WPML. This results in missing 'Save' or 'Update' buttons, complicating the translation process. Solution: Since Mosaic Builder does not support translation for frontend pages and has not been tested with translation plugins, we recommend creating and adjusting translated pages manually. For guidance on manual translation workflows, please visit Using Different Translation Editors for Different Pages. Additionally, contacting the plugin authors to inquire about future compatibility with translation plugins might be beneficial.
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.
Problem: The client translated the Divi body template "Blog Posts Template" from German to English, but the blog post template still displays in German. Solution: If you're experiencing this issue, we recommend you try the following steps: - Go to the Translation Dashboard. - Change the source language of the template to English. - Open the template by hovering at the bottom of the template name. - You can change the source language of the template by selecting the language. - Return back and translate the content.
This solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum.
