Background of the issue:
I am using the WPML plugin along with the 'Facebook for WooCommerce' plugin on my multilingual site hosted at hidden link. I have configured the site in three languages and need to synchronize the products accordingly.
Symptoms:
The 'Facebook for WooCommerce' plugin is synchronizing all products in all languages instead of allowing selection of a single language.
Questions:
Is there a specific setting in WPML that allows selection of a single language for product synchronization with the 'Facebook for WooCommerce' plugin?
What steps should I follow in the WPML settings to resolve this issue?
Languages: English (English )Spanish (Español )Italian (Italiano )
Timezone: Europe/Madrid (GMT+01:00)
I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Our Debugging Procedures
I will be checking various settings in the backend to see if the issue can be resolved. Although I won't be making changes that affect the live site, it is still good practice to backup the site before providing us access. In the event that we do need to debug the site further, I will duplicate the site and work in a separate, local development environment to avoid affecting the live site.
**IMPORTANT**
- Please make a backup of the site files and database before providing us access.
- If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box.
The private box looks like this: hidden link
The topic ‘[Closed] Compatibility between’ is closed to new replies.
