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Questo è il forum di assistenza tecnica di WPML, il plug-in multilingue di WordPress.

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Questo ticket contiene 4 risposte, ha 0 voices.

Ultimo aggiornamento da Lucas Vidal de Andrade 3 settimana, 4 giorno fa.

Assistito da: Lucas Vidal de Andrade.

Autore Post
Ottobre 16, 2025 alle 11:07 am #17489836

alessioV-2

Well, it is working and I could make translations but that introduced a technical issue. I can't open pages with ELementor. I can only do it on secure mode and I find out it is WPML causing the issue.

Can you help please?

Ottobre 16, 2025 alle 11:07 am #17489908

Lucas Vidal de Andrade
Sostenitore di WPML dal 11/2023

Lingue: Inglese (English )

Fuso orario: Europe/Vienna (GMT+01:00)

I would like to look at this directly on your site. For this I would need temporary access (WP-Admin and FTP) to your site, preferably to a test/staging site where the problem has been replicated if possible.

The required fields can be found below the comments section. The information you enter is private, i.e. only you and I can see it and have access to it.

I may need to replicate your website locally. To do this, I need to temporarily install a plugin called "Duplicator" or "All in One WP Migration" on your website. This will allow me to create a copy of your website and content. Once the issue is resolved, I will delete the local website. Let me know if this works for you.

IMPORTANT

Please make a backup copy of the site files and database before giving us access.

- If you do not see the wp-admin/FTP fields, this means your post and site login details are being made PUBLIC. DO NOT post your website details if you do not see the required wp-admin/FTP fields. If you do not, ask me to enable the private box. The private box looks like this:

link nascosto

Ottobre 16, 2025 alle 3:20 pm #17491309

Lucas Vidal de Andrade
Sostenitore di WPML dal 11/2023

Lingue: Inglese (English )

Fuso orario: Europe/Vienna (GMT+01:00)

I could access Elementor with no issues:

link nascosto

Can you please confirm if you're still having the issue. if so, how can I reproduce it?

Ottobre 17, 2025 alle 6:45 am #17492871

alessioV-2

If I open it from backend it does open. If I try to edit from frontend it stucks.

Video: link nascosto

Ottobre 17, 2025 alle 7:37 am #17492992

Lucas Vidal de Andrade
Sostenitore di WPML dal 11/2023

Lingue: Inglese (English )

Fuso orario: Europe/Vienna (GMT+01:00)

I'm able to open Elementor from the back and from the front end, with no issues. I followed the steps like you did on the video, and Elementor loaded normally. Please try doing that from another browser or device, to see if you get the same results.

If you do, try clearing your current browsers cache.