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[Closed] Facebook and Google Ads disabled all my running ads due to unknown URLs

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This topic contains 1 reply, has 2 voices.

Last updated by Bobby 10 months, 3 weeks ago.

Assisted by: Bobby.

Author Posts
August 27, 2024 at 12:13 pm #16109604

lukasV-19

Background of the issue:
My default WP language is English (timoty.io), and I also use Czech (timoty.cz) and Slovak (timoty.sk). When I run Google or FB Ads for timoty.cz, I always get a response that the destination URL is unknown, so they disable all ads. Ads run for 2 days, then stop, and this cycle repeats. My web hosting provider tested everything, and all hints bring us to the WPML plugin.

Symptoms:
Google and Facebook Ads disable all running ads due to unknown URLs for timoty.cz.

Questions:
Could you please help me resolve the issue with Google and Facebook Ads disabling my ads due to unknown URLs?
Is there any specific configuration in WPML that might be causing this issue?
August 27, 2024 at 9:38 pm #16112258

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi there,

If I am not mistaken both Google and FB ads require the destination URL to match the URL used in the ads, meaning that there should be no redirects in use.

WPML itself would not interfere with this, how are your different domains per language set up.

Also, remember that WPML accepts the set up of different domains per language but it is your hosting provider that controls the way it is created/setup

Additionally, please review the settings you have enabled and make sure to prevent any Browser language redirection or any custom redirection based on the users language or location, this will also trigger this issue.

The topic ‘[Closed] Facebook and Google Ads disabled all my running ads due to unknown URLs’ is closed to new replies.