Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 reply, has 2 voices.

Last updated by Mateus Getulio 1 year, 8 months ago.

Assisted by: Mateus Getulio.

Author Posts
August 5, 2022 at 1:27 pm #11810987

dimitrisA-5

I was trying to edit the page from WPML>Translation but it shows me white screen.

August 5, 2022 at 10:32 pm #11813071

Mateus Getulio
Supporter

Languages: English (English ) Portuguese (Brazil) (Português )

Timezone: America/Sao_Paulo (GMT-03:00)

Hello there,

Welcome to the WPML support forum!

Could you please try the following procedure:

- First, in WPML -> Translation Management -> Translators, make sure that the correct language pair is assigned to the user who is trying to translate the page
- Then go to one of your affected pages, and do a minor modification to the original page/post
- Try to translate that page again and see if you'll be able to complete it now

Moreover, I recommend that you also check our documentation about how to translate WooCommerce pages: https://wpml.org/documentation/related-projects/woocommerce-multilingual/translating-cart-and-checkout-pages

Please let me know if these steps work for you. Looking forward to your reply!

Regards,
Mateus.

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.