This thread is resolved. Here is a description of the problem and solution.
Problem:
The client's domain has been up and running for years, and WPML is asking to confirm the new site to the IP address, even though the client never uses the IP address to access their site.
Solution:
We recommend that if you're experiencing a similar issue where WPML is prompting you to confirm a site using an IP address instead of a domain name, you should select that you are using the domain and not the IP address. Before making any selections or changes, it's crucial to:
1. Create a full website backup. This ensures that you have a restore point in case anything goes wrong.
Server settings or changes can sometimes trigger notices like the one mentioned. As long as you confirm that you are using the domain, everything should work correctly.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please don't hesitate to open a new support ticket with us.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic is split from https://wpml.org/forums/forum/english-support/
This topic contains 1 reply, has 2 voices.
Last updated by 9 months, 2 weeks ago.
Assisted by: Mihai Apetrei.