[Closed] text field is not sending to to translate

Hi,

Thank you for contacting WPML Support. It seems you are using ACF fields in blocks which should be unique field names across different field groups as mentioned in our doc:

No matter your translation method, ensure each custom field has a unique Field Name, especially across different field groups for blocks. Using the same Field Name for multiple fields may prevent some field values from appearing in the Translation Editor.

To avoid any potential problems and ensure a smooth translation process, it's best to make each Field Name unique across field groups.

Here is a doc for more details:
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-acf-blocks-with-wpml/

Please let me know if this resolves the issue or if you need further assistance with this issue.
Thank you

Thanks for getting back to me. Could you please follow the below steps and let me know how it goes:

1. Double-check if there are other field groups on this site to ensure no other field uses the name “form_title.”

2. Insert the block with the 'form_title' field on a new page and try translating it. Does the field appear correctly for translation there?

3. Please add the debug report in the Debug Information box. I have also enabled debug info box for your next reply: https://wpml.org/faq/provide-debug-information-faster-support/

Please let me know the results,
Thank you

Thanks for sharing the debug info and additional details.

1. Please take a backup of your site first for safety reasons.

2. We have recently released WPML 4.6.15, please take a backup of your site and update it to the latest version. You can update it from Plugins >> Add New page, click the Commercial tab, and then click the “Check for updates” button. Here is the screenshot for more details:
https://wpml.org/wp-content/uploads/2020/04/wpml-force-plugin-update-1.png

3. Please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue.

Your next answer will be private, meaning only you and I can access it.

=== Please backup your database and website ===

✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is essential.

✙ Provide me with page link where I can see the problem.

Thank you