Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 27 replies, has 2 voices.

Last updated by Raja Mohammed 3 years, 7 months ago.

Assisted by: Raja Mohammed.

Author Posts
July 28, 2020 at 8:02 am #6689147

umarU

I have installed wpml plugin added translation service and sent content for translation
but on frontend getting 404 error

July 28, 2020 at 9:18 am #6690025

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

Hello there,

As mentioned on the chat, The issue needs to be debugged further, For that purpose i have move the chat to forum ticket. It would be better if you can send me a snapshot copy of your site so that I can look into details about the issue.

You can use the Duplicator plugin to create a snapshot of the site and share the package link with me http://wordpress.org/plugins/duplicator/. Upload the package to a file sharing service and share the link here.

Kind regards
Raja

August 6, 2020 at 6:56 am #6746293

umarU

Hello any update on this ?

August 6, 2020 at 8:07 am #6746879

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This seems like a compatibility issue with the page builder though it is translated but the contents are not rendered on the front end. To isolate the issue i would request you to install the theme and the page builder to the test site. hidden link Let me know once done.

August 6, 2020 at 10:06 am #6748317

umarU

What i have figured out is our translation job is 93% complete. and few custom fields were not translated to make it 100%. when i tried to fill those fields and hitting save button. they are not saving. and when i come to it again its again saying 93% completion.

The fields were not translated their value is % and + signs.

Can you please have a look into it and let me know meanwhile i will install theme on test site.

Thanks

August 6, 2020 at 10:15 am #6748361

umarU

I have installed theme and builder in test site. please have a look now.

August 6, 2020 at 12:48 pm #6749447

umarU

Any update now ?

August 7, 2020 at 6:56 am #6754289

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This seems more like a compatibility issue with the zion page builder and WPML, I am trying to confirm this with a test page however when ever i try to enabled to enable the page bulder it always loads the content for the home page I am not sure how to add content using pagebuilder on a new page, Can you please help me with a sample page created using zion builder so that i can confirm the issue and escalate this to our compatibility developers.

August 10, 2020 at 8:23 am #6767521

umarU

Hi,

We already tested a test page with zion builder and it works fine for test page. there was just test content placed and it works well. i can create a sample page on your sample site as well.

August 10, 2020 at 8:23 am #6767571

umarU

Hi

We already tested a test page with Zion builder and it works fine for test page.

there was just test content placed and it works well. i can create a sample page on your sample site as well.

August 10, 2020 at 8:29 am #6767603

umarU

Here is i created sample page in english and french.

English: hidden link

French: hidden link

let me know if you need further assistance.

August 10, 2020 at 11:26 am #6768783

umarU

Can we look into this matter on priority basis please.

August 10, 2020 at 11:26 am #6768829

umarU

Otherwise we have to go for refund.

August 11, 2020 at 4:36 am #6774025

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

I am looking in to this issue now, Sunday and Monday are my weekly off, I will update you in a while

August 11, 2020 at 8:18 am #6775343

Raja Mohammed
Supporter

Languages: English (English )

Timezone: Asia/Kolkata (GMT+05:30)

This turns out to be an issue with Max input vars limitations, Since the theme translate each part section of the page builder you might need to increase the php max input vars to some where around 50000 which works in my local installation also in our test server.

You can refer to this link on how to increase the php max input vars Max input vars
hidden link

Once you have set the PHP Max input vars to 50000, Update the home page in default langauge and Complete the translation to 100%. This should solve the issue for the home page.

Please let me know if you still need further assistance in this case

Kind regards
Raja

This ticket is now closed. If you're a WPML client and need related help, please open a new support ticket.